API Slowness In APAC Region

Incident Report for Truly

Postmortem

Post Mortem can be found here:

Posted Mar 13, 2024 - 13:51 EDT

Resolved

The issue has been resolved.

Posted Mar 13, 2024 - 07:03 EDT

Monitoring

The engineers have pushed a fix and are monitoring while services recover

Posted Mar 13, 2024 - 00:41 EDT

Identified

Our engineers have identified the issue and are working to resolve it.

Posted Mar 12, 2024 - 23:57 EDT

Update

Our engineers are continuing to investigate the issue.

Posted Mar 12, 2024 - 23:37 EDT

Investigating

We are investigating reports of app sluggishness and have confirmed a slowness in API response times in our APAC data center.

Posted Mar 12, 2024 - 23:21 EDT

This incident affected: Desktop App.