Calling Impacted in AU1

Incident Report for Truly

Resolved

This incident has been resolved.

Posted Oct 14, 2022 - 13:40 EDT

Monitoring

The issue was traced to a multi-level hardware degradation at AWS and resolved. We are monitoring and will issue a full RCA once confirmed stable, and once we confer with our partners at AWS.

Posted Oct 03, 2022 - 22:19 EDT

Investigating

Our engineers have received a page of inability to call on one of our tenants in the APAC region and they are investigating this issue. Another update coming in 10 minutes.

Posted Oct 03, 2022 - 21:14 EDT

This incident affected: Outbound Calls.