Investigating Potential Audio Issues On Desktop Calling

Incident Report for Truly

Resolved

We are confirming the incident was resolved at 2:06pm EDT. Please come back here in the next 48 hours for a full post-mortem. Thank you for your understanding.

Posted Oct 25, 2022 - 16:22 EDT

Monitoring

The issue was resolved 34 minutes ago and our engineers continue to monitor

Posted Oct 25, 2022 - 14:40 EDT

Update

Our team is still investigating the issue, which is currently intermittent.

Posted Oct 25, 2022 - 13:56 EDT

Investigating

We are getting elevated reports of audio intermittently failing on desktop calls. Our engineering team is investigating.

Posted Oct 25, 2022 - 12:44 EDT

This incident affected: Inbound Calls and Outbound Calls.