Local Carrier Issue in Australia

Incident Report for Truly

Resolved

This incident has been resolved.

Posted Jan 19, 2023 - 04:45 EST

Update

We are continuing to monitor for any further issues.

Posted Jan 19, 2023 - 04:45 EST

Monitoring

We have been made aware of an issue with our local provider in AU Telstra that is degrading the calling experience. Our team is routing around the carrier in question, and we are monitoring performance with users. The system itself is not experiencing issues.

Posted Jan 18, 2023 - 20:48 EST

This incident affected: Outbound Calls.